Chat, Card, or SMS: Make Money Digital Products
Pick one Taobao virtual delivery method the category allows: chat, a card key, or SMS. Confirm it on the seller screen before you design the SKU.
Auto-delivery is whichever of chat, card key, or SMS the category screen allows. A checklist that names all three, when the screen allows one, is wrong.
Updated October 19, 2026.
The pick
- Chat: the file goes in the order conversation, and you can show a sent message.
- Card key: the buyer receives a code the screen generated or you uploaded.
- SMS: the screen says SMS is available for this category. If it does not, SMS is not a method.
The SKU
The file and the right to sell it are the owned-IP page. A first night across shops is the virtual shop page.
FAQ
Can I offer all three?
Only if the screen allows each one, and each SKU names one.
What if delivery fails?
Follow the refund rule on that screen. Do not invent a second channel in a panic unless the rule says to.
Is ten days a launch law?
No. The method has to be true on day one.
Last reviewed
October 19, 2026.
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